Fb33 Privacy Policy – How We Protect Your Personal Information

1Scope & Applicability

Fb33 is an international online gaming platform serving players in Bangladesh and around the world. We believe you should have full control over your personal information. This Privacy Policy explains what data fb33 collects, why we collect it, and how it is used and kept secure.

This policy applies to all fb33 services, including the website, mobile app, live chat support, and email communications. If you use any fb33 service, this policy applies to you.

Fb33 complies with international data protection laws, particularly the GDPR (General Data Protection Regulation) and other applicable local regulations. All our data processing activities are carried out on a lawful basis.

2What Information We Collect

Fb33 only collects information that is necessary to provide our services and meet legal obligations. The types of data we collect and how we collect them are detailed below:

Fb33 never collects sensitive information (such as health data or religious beliefs) without your consent. Identity document information collected during the KYC process is used solely for identity verification.

3Purpose of Data Use

Fb33 uses the data it collects for the following purposes:

• Account management: Completing the registration process, ensuring login security, and managing account settings.
• Service Delivery: Managing gaming services, processing transactions, issuing bonuses, and handling customer support.
• Legal compliance: Complying with AML (Anti-Money Laundering) regulations, completing KYC verification, and meeting government authority requirements.
• Security: Preventing fraud, protecting accounts, and detecting suspicious activity.
• Improvement & Analytics: Reviewing platform performance and improving the user experience.
• Contact: Sending important notices, policy update notifications, and support-related information.
• Personalized Experience: Displaying game recommendations and offers tailored to your preferences.

4Data Sharing Policy

Fb33 does not sell, rent, or share your personal information with third parties without authorization. However, data may be shared in the following limited circumstances:

• Payment Providers: Only the information necessary for transaction processing is shared with bKash, Nagad, or other payment services.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Technology Service Providers: Hosting, cloud storage, and analytics providers may only access the specific data required for their services, and they are bound by fb33's privacy policy.
• Business Restructuring: In the event of a business merger or acquisition involving fb33, data may be transferred, but the new owner will be bound by the same privacy standards.

5Cookie Policy

The fb33 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. fb33 uses the following types of cookies:

• Essential cookies: Required for core platform functionality, such as maintaining login sessions. Disabling these may cause the site to not work properly.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to analyze how our website is used, so we can improve our services.
• Security Cookies: Used to detect fraudulent login attempts and other security threats.

You can manage cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features on fb33.

6Data Retention Period

Fb33 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration of the active account and a minimum of 5 years after closure (AML legal obligation).
• Transaction Records: Up to 7 years from the date of the last transaction.
• Gaming History: For the duration of the active account and 3 years after closure.
• Customer Support Records: 2 years from the date of last contact.
• Cookie Data: At the end of a session or after a set period, depending on the cookie type.

Once the retention period expires, fb33 securely deletes or anonymizes your data. The deletion process is verified through regular audits.

7Your Rights

Fb33 respects your data protection rights. You have the following rights:

• Right to Know: You can request to know what information fb33 stores about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Portability: You can request a copy of your information in a readable format.
• Right to object: You may object to the use of your data for marketing or profiling purposes.

To exercise these rights, please contact our support team. fb33 will respond to your request within 30 days of receipt.

8Children's Privacy

Fb33 strictly does not provide accounts to anyone under 18. We do not knowingly collect personal information from minors.

We verify age during registration. If we discover that a minor's data has been collected inadvertently, we will immediately delete that data and close the account.

If you suspect that a minor is using fb33, please notify our support team immediately. We will take prompt action.

9Policy Changes

Fb33 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or a platform notification.

Continuing to use fb33 after any changes means you accept the updated policy. We recommend checking this page regularly. The "Last Updated" date at the top of the page will indicate whether the policy has changed.

10Contact

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. fb33's dedicated Data Protection team is ready to address all your enquiries.

• Email: [email protected]
• Live Chat: Available 24/7 on the fb33 platform
• Response Time: Typically within 1–3 business days